Non-product feedback

发布时间: 2013-04-11 11:05

  • Cogitate

    The product feedback issue is a subjectcose attention extensively, such as IPOD in IT area and KOMELON in hand toolsfield. It can make people observe more humanization power in the details throughmeticulous speculation on operation experience of users.However, it is time toface the feedback issue of product information.All we ever persisted in was toset the product feedback as the mode the product itself owned,but never besurmounted.The reason is we always treat our customers as biologicalpersons,not persons with abundant emotions.Hence,as long as we look upon thefeedback issue from the users’perspective of emotions,maybe we will find muchmore possibilities on product feedback mode.It’s a very interesting question tothink about how we could break down the inflexible product feedback and probeinto the non_product way which accords with people’s cognitive habits and hasmore simple emotion.

    Case

    Generally speaking,the design of someinstruments such as air quality detector seems too rational.This makes themunemotional, just like the instruments in laboratory.Nevertheless,the airquality detector designed by Alix PETIT is so special that we find it hard tojudge its function,because it is just like a spectacular plant.It can tell usthe air quality index in our room through its switching paddles.And it remindsyou to open you window to air the room when it close down paddles.This kind offeedback is a natural way belongs to non_product feedback mode.It grafted ourrecognition habit and simple emotion to the nature on this kind of feedback.


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